WordPress Hosting Support

Browse our self-service support guides for help with WordPress Hosting.

Customer Support

Manage your payment details

At zzHosting we make managing your payment details simple. If you wish to amend, add or delete saved methods, you can easily from within your client area. Login to your client area now! This article contains 3 different guides, including: Manage payment methods. Billing overview. Invoice management. On most occasions this should work without incident. […]

How to install a free Lets Encrypt SSL certificate

What’s Lets Encrypt? Lets Encrypt is a non-profit company that specializes in providing free SSL certificates forever. They follow their own FASTOC principles which guide them on maintaining a quality service for all. Why you need an SSL SSL certificates are commonplace across the internet. Google has been pushing for industry-wide HTTPs adoption since 2014. […]

Set up your email in iPhone

Don’t have an email already? Set one up now using our guide. The iPhone mail app allows you to manage your email on the move without needing any other 3rd party applications like Gmail or Outlook. It also lets you centralise multiple mailbox’s from different providers. And, make changes en masse such as marking read/un-read […]

Set up your email account in Gmail

This is for Gmail. Interested in setting up Outlook or adding your email to iPhone? Gmail is one of the most popular web-based email providers, created emails end in @gmail.com. Alongside, web-based email there is also POP3, IMAP and MAPI. Once you have created your email account with us its possible to link and manage […]

Fix WordPress contact form

Now that you’ve installed WordPress, you might’ve started adding additional features through Plugins. One of the most common plugins we see at zzHosting is a contact form. Contact forms are great, they let visitors to your site get in touch and add a professional feel to your site. However, you’ve probably noticed that currently your […]

Why are my websites down?

Are your websites down? So you tried to visit your new (or existing) website but you’re unable! Try and keep calm, this article will guide you to the quickest possible solution. Some exaples: NX DOMAIN Error SSL Protocol Error WordPress Errors (Critical Error, White screen of death) This account is Suspended Error – Please check […]

How do I create an email?

Create an email at zzHosting easily; it’s a simple process and is arguably one of the main drivers of owning a domain name. It is especially important for business customers whose domain matches their organisation. Although, it can be equally important for individuals. In both cases this is because an email with your “domain” is […]

Why isn’t my email working?

Misconfiguration Email used alongside 3rd-party applications can stop working for a variety reasons. The most common failure is the application being misconfigured. Therefore, at zzHosting.com we selected some of the most common 3rd-party applications and created guides on their configuration including: Set up your email with Gmail, Outlook and iPhone Mail. Issues with contact forms […]

Add your email to Outlook

Outlook can be considered an alternative to Gmail, want a guide for Gmail instead? This guide will help you with setting up your new email account in Outlook; email management software used primarily alongside existing email accounts or external email accounts. Any email account set up using your cPanel hosting is compatible with Outlook using […]